Firm training from a former bodily injury adjuster

Your client's claim is only worth what the adjuster thinks it is. Change what they think.

The Adjuster's Playbook trains your whole firm to read every claim file, demand, and counteroffer the way the insurance company does — then use that view to move settlement numbers up.

8 modules · 32 lessons6.5+ hours, self-pacedWhole-team license

You are negotiating against a playbook you were never given.

Adjusters are trained negotiators. They work inside valuation software, authority limits, reserve targets, and a system designed to make every claim look smaller than it might become. Most plaintiff-side firms know how to tell a compelling story. Fewer know exactly which parts of that story the carrier will discount — or what to change before the first serious offer.

"The advantage is not a bigger demand. It is knowing what the adjuster needs to see before they can justify a bigger number."

Read the number. Move the number.

Three disciplines, applied to every case the same way.

01

Insider valuation

See how adjusters and their software price a claim — policy limits, venue, injury documentation, treatment gaps, prior history, and the signals that quietly move the number.

See the Playbook →
02

Leverage building

Build demand packages and supporting documentation that change the adjuster's evaluation before litigation — not just a louder version of the same ask.

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03

AI claim analysis

Use AI to pressure-test any case and flag the facts, gaps, and assumptions an insurer's evaluation is likely to discount.

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The flagship training

The Adjuster's Playbook.

Self-paced training for plaintiff-side attorneys, paralegals, and case managers — built from the inside by a former bodily injury adjuster. After this course, your team reads every claim the way the insurance company does.

8 modules · 32 lessons — 6.5+ hours of focused video instruction
Firm-wide worksheets and exercises built on your own live cases
Reusable checklists — intake leverage, pre-send demand, negotiation channels
AI practice scenarios — rehearse counteroffers against a scripted adjuster
Firm license covers attorneys, paralegals, and case managers
Self-pacedWorksheets includedFirm license · Up to 10 seats

Course modules

01Inside the Adjuster's Mind
02The Claim File: What the Insurer Sees
03How Insurers Put a Number on a Case
04Building Leverage Before You Demand
05The Demand Package, Built Backwards
06Negotiation: The Counteroffer Game
07The Litigation Threshold
08Systems and AI

Individual seat

$997

Full course for one attorney, paralegal, or case manager — every module, worksheet, and checklist.

Enroll one seat
best value

Firm license

$2,497

Up to 10 seats — your whole case team on the same playbook, running the same evaluation on every file.

Enroll your firm

Completed the Settlement Leverage Intensive? Ask about your course credit.

Prefer to work one case at a time?

For firms that want to work through a specific case — not a course.

Settlement Leverage Intensive

A focused adjuster-side evaluation of one case, delivered before your next demand or negotiation.

Adjuster-side review of your claim file
Identification of valuation gaps and leverage points
Demand package recommendations
Written evaluation delivered within 5 business days

$1,497

Or enroll it

The Settlement Audit.

For cases you've already settled — or are about to. An adjuster-side review of what the file said, what the carrier saw, and what it was worth.

Full adjuster-side review of the settled claim file
Reconstruction of how the carrier valued the case
Identification of what moved — or should have moved — the number
Written findings with firm-level takeaways

$1,995

Single case

One settled case, full adjuster-side review and written findings.

Inquire

$2,995

Case + debrief

Full review plus a live debrief session with Cory to walk through findings.

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From $4,500

Firm portfolio

Multi-case review for firms wanting a pattern analysis across recent settlements.

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Meet Cory DeMarco.

Meet Cory DeMarco.

Cory spent years on the insurer's side of the table, evaluating bodily injury claims, defending settlement positions, and deciding what deserved authority. Now she brings that side of the conversation into the room with you — and into the course your team trains on.

No vague promises. No generic "maximize your case" advice. Just the pattern recognition, language, and pressure points that come from seeing how claims are actually handled.

Talk with Cory
Golden scales of justice — digital illustration

Coming soon

Make the whole team harder to lowball.

On-site seminars and classes for law firm teams — translating the insurer's playbook into a repeatable internal advantage.

Shared language.Sharper demands.Better leverage.
Ask about team sessions

Bring us the case the carrier is underestimating.

Tell us a little about your firm or what you want to solve. We'll follow up with the right next step.

Go into the next negotiation with theirs in view.

Get The Adjuster's Playbook